We are committed to delivering your carefully curated fashion essentials with efficiency and care. Every order is processed within 1-2 business days, ensuring your stylish selections are prepared for shipment promptly. Our team meticulously verifies each item to guarantee quality and accuracy before dispatch. Whether you're updating your casual wardrobe or seeking versatile footwear options, we prioritize a seamless delivery experience tailored to your needs.
Processing typically takes 1-2 business days after order confirmation. Delivery durations vary based on destination and shipping method selected. For domestic shipments, expect delivery within 5-10 business days post-dispatch. International orders may require 10-20 business days depending on customs clearance. Seasonal demand or unforeseen logistics disruptions may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.
We offer transparent pricing with the following options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+
All costs are calculated during checkout based on your cart total and destination. For premium expedited services, please contact [email protected] for customized solutions.
We currently ship to over 50 countries across North America, Europe, and select Asian markets. Some remote locations or regions with complex import regulations may experience restricted access. During checkout, our system automatically validates your address eligibility. For inquiries about specific destinations not listed, our support team can verify availability and potential alternative arrangements.
Upon shipment, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier information with live updates
- Estimated delivery window
Track directly through the carrier's portal or via our order status page. For consolidated international shipments, tracking may update at key transit points. If no updates appear after 72 hours of dispatch notification, please check your spam folder or contact us.
While we partner with reliable carriers, occasional delays may occur due to weather, customs, or operational factors. If your package exceeds the estimated delivery window by 5+ business days, please:
1. Verify the tracking status
2. Contact your local post office if applicable
3. Email [email protected] with your order number
We'll initiate carrier investigations for lost packages and provide replacement options when available, typically resolving cases within 3-7 business days.
International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country. These charges vary by destination and are determined solely by local authorities. We declare all packages at actual value and cannot mark items as "gifts" to avoid fees. For reference:
- EU orders may incur VAT (typically 15-25%)
- Canada often charges GST/HST + processing fees
- Other regions may apply variable tariffs
Contact your customs office for specific rates before ordering to avoid unexpected charges upon delivery.
